“What I utterly loved about Margaret's talk was just how relevant her "framework to action change is for designing diversity training. Her framework is laser focussed on learning transfer (action taking in the work place). She does not care a jot whether people know about their biases - which is mainly what most training courses focus on. She is focussed on what they are going to do when they get back to work to tackle the issue systematically. Well, anyone would think she was an organisational psychologist in “training specialist” clothes. Margaret’s presentation is a true a masterclass in bridging the academic and practitioner divide”.